Contact
Two different sets of contact details matter here, and mixing them up costs people their refund window. Order, shipping and refund questions go to the seller’s customer service. Corrections to anything published on this site come to us.
Orders, shipping & refunds
Handled by the product’s customer service team, not by us. We cannot look up your order, issue a refund or cancel an order on your behalf.
Support email — support@vapocept.com
Order page — VapoCept official website
For a refund: email customer service well inside whichever window your page stated — assume the shorter one and act by day 50. Keep a timestamped copy and your screenshot of the terms. Full steps here.
For the doses: ask for the milligram amount of every named active, the green tea catechin standardisation and whether it is decaffeinated, the probiotic strain designations and CFU count, and what fibres the “fiber blend” contains. It is the most useful question to ask before ordering.
Corrections & editorial
If anything here is out of date or wrong — a price, a dose, a policy step, an interaction — tell us. We check it against the primary source, correct it, and update the verification date when we do.
Editorial — editorial@vappocept.com
We aim to respond to correction reports within five business days. Include the page URL and, where possible, the source that contradicts us. See our editorial policy.
We cannot give medical advice. Please do not email us asking whether this product is safe with your heart medication, whether your symptoms are serious, or what your blood results mean. We are not able to answer those questions and answering them badly could genuinely hurt someone. Your pharmacist can check an interaction in minutes, usually free and without an appointment. If you take diabetes medication, warfarin or levothyroxine, or have any liver concern, that conversation is essential rather than optional. And if you experience chest pain, fainting or severe dizziness after taking any supplement, that is an emergency — call emergency services, not an email.